The system will only show the option if “available in your shipping area”.
The following file formats are supported: Supported File Formats: AVI, MP4, WMV, MOV
You can upload up to 128MB on our LITE videocards and up to 2GB on our Standard videocards
Yes! We offer blank video books in white or black. Go to Bigdawgs Greetings, look for blank cards.
Our videocards are designed so that you can upload your own videos
Instructions can be found at http://videoload.bigdawgspromo.com
The battery is rechargeable via USB cable which is included with your order
If you are not completely satisfied with a product purchased, you may return it within 30 days of the delivery date for refund (to your original form of payment only) or replacement if qualified (eligibility conditions listed below). All shipping, handling, and insurance charges are additional and non-refundable. For all returns shipping must be prepaid, insured and bearing a Return Material Authorization (RMA) number on the shipping label and/or container. Any shipping charges incurred when returning product to BIGDAWGS PROMOTIONS INC are the responsibility of the customer. Please contact us for an RMA number, which will be required to ensure proper crediting of your account. We cannot accept returns without an RMA number. Returned products must be undamaged (no scratches), clean, and in otherwise new condition with all original materials i.e. original packaging, manuals and accessories, and must be accompanied by the original invoice.
Please allow 4-8 weeks for processing.
If you receive a damaged item, you must contact us within 7 days by email at [email protected] If you do not contact us within this time period, your damage claim may be denied by the carrier. Customer assumes all responsibility for the damaged item before it is picked up by the corresponding carrier agents.
The videoCARD LITE has a manual start feature (push button), no volume control, 128mb memory, and a 450mah li-ion battery. The videoCARE STANDARD has an autostart feature (when card is opened), volume control, 2gb memory, and an 800mah li-ion battery.
Shipping fees depend on where you reside and are calculated accordingly with our shipping calculator
If your item is in stock it will ship within 2 business days after we receive payment. Orders within the USA and Canada usually take 4-8 business days via regular mail and approximately 3-6 weeks via economy for International orders. We cannot guarantee that you will receive your order by a certain date, so please allow sufficient time for delivery when placing your order.
At the current time we only offer white as the inner color. We will be offering more customization options in the future. Feel free to sign up to our newsletter for feature updates notices.
Please check to see if you followed the proper file naming specifications described in the instructions?
Instructions can be viewed athttp://videoload.bigdawgspromo.com
For example, the first file must be named “1.avi” (or “1.mp4” or “1.wmv” or “1.mov”). This is the initial
video that starts when the card is open. It is also the video associated with button # 1.
The second video must be named “2.avi” (or “2.mp4” or “2.wmv” or “2.mov”) and is associated with
button # 2.
The third video must be named “3.avi” and so
Note that all files must also be placed in a folder called “video” on the microSD card.
Also, please note the following. If your file is outside of the following specs, then it will not play.
Shipping to international destinations usually takes 4-6 weeks with economy shipping.
Yes, we ship to most countries worldwide. To see if we ship to your country and what shipping options we offer, you can enter in your shipping information in the “view cart” page, or during the checkout process.
The shipping options presented during the checkout process are the only shipping options available to your area.